Retail Assistant

Job description

Allegis Global Solution is hiring Retail Assistants for Harry Potter store in Leavesden.

Job role: Retail Assistant

Contract: 6 months

Location: Leavesden

Pay Rate: £12.60 per hour (PAYE)

16 hr per week contracts. LATE and WEEKEND WORK ONLY (6:15 -10:15pm ON PEAK/ Off Peak 4:15-8:15pm)

1. Weekends (Morning shift) (Both Saturday and Sunday)

OR

2. One weekend (either Saturday or Sunday) + two weekdays (late shift)

for weekdays you will have to work 4 hours each weekday

Peak: 6:15 PM – 10:15 PM

Off‑Peak: 4:15 PM – 8:15 PM

Job Responsibilities

Act as One Team

• Help the Tour exceed visitor expectations by providing outstanding customer service to all visitors; welcoming them into the retail spaces, using expert product knowledge to help them find the right gift and putting items through the till in a happy and engaged manner.
• Working collaboratively with team members to achieve sales targets and enhance the customer experience.

Create What’s Next

• Using initiative and product knowledge to ensure shelves are full and high visual standards are maintained throughout the day.
• Expand your retail knowledge and provide exceptional storytelling through the creation of bespoke personlaised products.
• Embrace new technology, processes and efficiencies that streamline the customer experience.

Empower Storytelling

• Create stories through high visual merchandising standards, strong interactions with visitors and sharing facts and product knowledge that immerses visitors..
• Use storytelling to elevate the customer experience, paint a picture of how a product can be used or gifted, turning a transaction into a meaningful interaction

Champion Inclusion

• Work collaboratively with your colleagues to create a cohesive and effective work-environment.
• Create a welcoming environment for all customers, treating every customer with respect and ensuring everyone feels valued.
• Tailor your service to meet diverse customer needs; being aware and responsive to different cultural preferences, accessibility needs and communication styles.

Dream It & Own It

• Own your customer interactions from start to finish ensuring every customer leaves satisfied, going above and beyond to resolve issues.
• Take accountability for your personal performance and sales targets, regularly reviewing progress and taking steps to exceed goals.

Skills & Knowledge Required

• Effective, confident communication, engaging proactively with visitors and colleagues.

• Experience working in a fast-paced environment.

• The ability to keep calm under pressure.

• The initiative to identify jobs that need completed.

• An ability to work at pace whilst maintaining great customer service.

Extra information

Status

Open

Education Level

Secondary School

Location

Watford

Type of Contract

Full-time jobs

Published at

09-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English