Supervisor

Job description

We’re recruiting a Supervisor for a premium menswear boutique opening in Exeter. This is a great opportunity for an experienced retail Supervisor or strong Key Holder who enjoys leading by example, coaching teams to exceed targets, and delivering outstanding customer service.

You’ll play a key role in driving sales, maximising KPIs, and creating a positive, high-energy store environment. The role requires flexibility across weekdays, weekends, and bank holidays.

Key Responsibilities:

-Coach and motivate the sales team to exceed targets and KPIs

-Deliver first-class customer service and maintain a winning team culture

-Support product knowledge and sales training across the team

-Oversee daily store operations, administration, and compliance

-Ensure adherence to Health & Safety and security procedures

-Support stock management, visual standards, and operational excellence

About You

-Previous experience as a Supervisor or Key Holder in a retail environment

-Passionate about customer service and team development

-Confident coaching and improving individual KPI performance

-Strong organisational skills with the ability to balance sales and service

-Experience with stock management, operations, and visual merchandising

What’s on Offer

-Competitive salary with an excellent quarterly bonus scheme

-Uniform allowance (refreshed every 6 months)

-Cycle-to-work scheme, relocation support, and season ticket loans (eligibility dependent)

-Fun fund for team events, socials, and incentives

-Ongoing training and development, including academy training and apprenticeship opportunities

-Opportunity to be part of an exciting new store launch and grow your career

Interested?

If you’re a motivated retail Supervisor ready to make an impact in a new store environment, we’d love to hear from you. Please apply with your CV or contact us for more information.

Extra information

Status

Open

Education Level

Secondary School

Location

Exeter

Type of Contract

Full-time jobs

Published at

09-02-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English