Account Manager

Job description

Would you like to finish at 2pm on a Friday?

Here is a great opportunity to join a well recognised manufacturing group at a time of growth.

The role focuses on building strong, long‑lasting relationships with clients while driving growth across existing accounts for the business. You’ll take ownership of client enquiries from initial contact through to quotation, ensuring responses are delivered within agreed timescales. A key part of the position involves managing commercial commitments on client contracts and orders, making sure projects are delivered on time, within budget, and with clear communication throughout. You’ll also play an active role in maximising margins across your portfolio by maintaining oversight of commercial performance and identifying opportunities for improvement.

Benefits include; Hybrid working (1 day WFH), early finish on a friday, free parking, career progression opportunities, generous pension, access to 24 hour GP service and much more.

Main Responsibilities

Client Engagement & Communication

• Develop high levels of client satisfaction that encourage repeat business and long‑term partnerships.
• Maintain regular contact with clients through calls and email
• Provide timely, accurate information and solutions to any delivery or quality issues.

Account Management

• Manage assigned accounts in line with contractual obligations
• Update client order books and schedules weekly to ensure accurate visibility of demand and progress.
• Attend, minute, and when required, chair client review meetings.
• Create proposals for existing clients, including labour and material estimates.

Commercial & Administrative Duties

• Ensure all commercial aspects of accounts are accurately captured within business systems
• Support sales administration activities as needed.
• Undertake additional reasonable tasks outside normal duties when required.

Skills & Experience Requirements

• Strong literacy and numeracy, with the ability to write clear, concise, and persuasive proposals and supporting materials.
• Proven account management experience within a manufacturing environment - essential
• HNC or higher in a relevant engineering discipline (desirable).
• Excellent verbal communication skills across phone, meetings, and presentations.
• Ability to work under pressure and independently.
• Strong interpersonal and presentation skills.

Extra information

Status

Open

Education Level

Secondary School

Location

Felixstowe

Type of Contract

Full-time jobs

Published at

09-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English