Technical Account Manager

Job description

TECHNICAL ACCOUNT MANAGER - working for a highly regulated, not-for-profit.

£70,000-£80,000

2 days a week in London office

Sponsorship is not being provided

We’re working with a not-for-profit, industry-led organisation bringing together major players from financial services, technology and telecommunications to tackle fraud at scale.

Backed by well-known organisations and operating in a highly regulated environment, they run collaborative, data-driven pilot projects with real-world impact.

THE ROLE

This is a hands-on Technical Account Manager role focused on delivery, coordination and data.

You’ll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently.

It’s a role for someone who enjoys ownership, momentum, and getting things over the line.

What You’ll Do

• Act as the day-to-day operational contact for external partner organisations
• Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
• Receive, validate, clean and document datasets from multiple parties
• Perform basic analysis and reporting (primarily Excel; SQL/Python/R a plus)
• Produce clear progress updates and insight summaries for senior stakeholders
• Capture feedback and turn learnings into practical recommendations
• Work within data-sharing agreements and UK GDPR requirements

THE CANDIDATE

• You'll be expected to have several years’ experience (typically ~6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations
• Strong stakeholder management skills
• Comfortable working with real-world, imperfect data (Excel expertise essential)
• Experience in or with regulated environments (e.g. Finance, fintech, telecoms, big tech)
• Highly organised, detail-oriented, and outcomes-focused
• Confident communicating with senior stakeholders

BENEFITS

• Vitality health insurance
• Life Insurance and income protection
• 28 days’ holiday plus UK bank holidays
• Company pension scheme with employer contribution

If this sounds like you, then please apply ASAP with your CV to stand the best chance of getting an interview!

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

09-02-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English