Senior/Account Manager - Medical Communications

Job description

Senior/Account Manager – Medical Communications

UK (Hybrid working) London or Manchester

£40,000 - £50,000 + benefits

I’m working with an established, global healthcare communications group made up of multiple specialist businesses supporting pharmaceutical and biotech clients across the full product life-cycle. The agency is known for its strategic thinking and collaborative culture.

The Opportunity

They are now looking for an experienced Senior/Account Manager to take a leading role across key client accounts. This is a hands-on, senior client services role with responsibility for team leadership, financial and project management, and organic account growth, working closely with senior stakeholders internally and externally.

Key Responsibilities

• Lead and motivate account teams to deliver high-quality medical communications projects on time, to budget and to client satisfaction
• Act as the primary client contact, building strong, long-term relationships and providing a trusted commercial perspective
• Drive organic growth aligned to client strategies and objectives
• Interpret and challenge client briefs, translating them into clear, actionable internal direction
• Oversee resourcing, team performance and delivery across assigned accounts
• Contribute to account planning, forecasting and KPI tracking
• Lead or support RFIs/RFPs and pitch activity as required
• Manage project finances end-to-end, including SOW review, budget tracking, reconciliation, invoicing and aged debt monitoring
• Identify opportunities for growth and proactively address risks or limitations
• Confidently communicate across the organisation, including up-managing to senior leadership and mentoring junior team members

About You

• 5+ years’ experience within medical communications
• Strong understanding of the pharmaceutical product life-cycle and medcomms deliverables
• Excellent project and financial management skills with strong commercial acumen
• Proven leadership and people-management experience
• Strategic thinker with a proactive, solutions-focused mindset
• Meticulous attention to detail
• Comfortable working autonomously while thriving in a collaborative team environment

What’s on Offer

• Competitive salary aligned to experience
• 25 days’ holiday + bank holidays + winter shutdown + holiday purchase scheme
• Enhanced sick, compassionate, maternity, paternity and adoption leave
• Private medical insurance
• Life insurance and critical illness cover
• Health cash plan or well-being allowance
• International Employee Assistance Programme
• Paid volunteer day

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

09-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English