HCA/Receptionist

Job description

Medical Receptionist / Nurse

Location: South West London

Contract: Permanent, Full-Time (Monday–Friday, 09:30–18:30)

Start Date: ASAP

Salary: £25,000 per annum

About the Clinic

We are recruiting on behalf of a well-established private women’s healthcare clinic located in South West London. The clinic is committed to delivering personalised, patient-centred care for women and families. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology, pelvic health physiotherapy, menopause care and general practice - all under one roof.

They are now seeking a compassionate, organised, and professional Medical Receptionist/Nurse to join their friendly team.

Key Responsibilities

• Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls.
• Maintain smooth day-to-day clinic operations, including opening and closing procedures.
• Deliver exceptional patient service to help foster loyalty and ensure a 5-star experience.
• Manage reception duties: appointment booking, rescheduling, telephone queries, payment processing, and general administrative support.
• Ensure full compliance with clinic policies, protocols, and CQC standards.
• Conduct and record patient assessments accurately, ensuring thorough and precise documentation.
• Perform clinical tasks including blood tests, urine sampling, ECGs, height/weight measurements and body circumference measurements.
• Provide chaperoning for gynaecological examinations and procedures.
• Manage stock levels of medical supplies, consumables, and stationery.
• Handle phlebotomy and specimen processing in line with clinical protocols.

What We’re Looking For

• Strong communication and organisational skills.
• High standard of customer service with a patient-first mindset.
• Professional, reliable and confident in building rapport with patients.
• Previous experience as a medical receptionist.
• NMC-registered Nurse, eligible to practice in the UK.
• Ability to work independently in patient care.
• Excellent written and spoken English.

Benefits

• Auto-enrolment pension scheme
• Private health insurance
• Opportunities for career development

If you're interested, please apply today!

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

09-02-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English