Sales Associate

Job description

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience.

Requirements and Responsibilities:

Customer Experience

• Provide exceptional customer service by understanding and addressing client needs.
• Build and maintain long-term relationships with clients through personalized styling advice and follow-up.

Sales Performance

• Meet or exceed individual and store sales targets.
• Drive sales by introducing clients to new products and highlighting brand stories.

Brand Representation

• Act as a brand ambassador, embodying Frame’s values and aesthetic.
• Maintain an in-depth knowledge of Frame’s collections, materials, and fit.

Store Operations

• Ensure the sales floor is clean, organized, and visually appealing.
• Assist in receiving and processing shipments, and replenishing stock as needed.
• Support the team with inventory management and loss prevention procedures.

Team Collaboration

• Work closely with your team to ensure a seamless shopping experience for clients.
• Participate in team meetings, product training sessions, and feedback discussions.

Qualifications:

• Previous retail or sales experience in a high-end environment is preferred.
• A passion for fashion and knowledge of current trends.
• Strong interpersonal and communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Flexibility to work weekends, holidays, and varying shifts.

Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English