AWS engineer

Job description

AWS Contact Centre / Amazon Connect - Software Engineer

Amazon LEX engineer.

Contract | 12 months | Hybrid (UK‑based)

Up to £700 per day Inside IR35

We’re partnering with a major UK enterprise expanding its AWS Contact Centre engineering capability. The team is building new features and services across multiple Amazon Connect instances and needs hands‑on Senior Software Engineers who can design, build and support scalable, production‑grade solutions.

This role is fully engineering‑focused — not an architect position. You’ll be coding daily, working with Amazon Connect, Lex, Lambdas and modern TypeScript/Python across serverless architectures.

If you’re a hands‑on engineer with strong Amazon Connect / Lex experience and want to build real, high‑impact products in a large‑scale environment, we’d love to hear from you.

The role

You will work with cross‑functional product and engineering teams to:

• Design, develop and enhance services using Amazon Connect, Amazon Lex, Contact Flows, Lambda, and LLM‑driven capabilities
• Build new features and maintain existing products across multiple Connect environments
• Write clean, maintainable code in TypeScript, JavaScript, and Python
• Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure‑as‑code
• Participate in code reviews and uphold strong engineering standards
• Troubleshoot complex issues across AWS services, contact flows and application layers
• Stay current with emerging AWS and AI technologies to support continuous improvement

Key Requirements

• Proven experience as a Senior Software Engineer
• Hands‑on AWS engineering, especially:
• Amazon Connect
• Contact Flows / IVR
• Amazon Lex
• Lambda (Node/Python)
• Strong coding ability in TypeScript, modern JavaScript frameworks and Python
• Experience integrating contact centre technologies into enterprise systems
• Solid grounding in serverless, CI/CD, monitoring, and cloud‑native engineering
• Excellent problem‑solving skills and communication

Nice to have

• Experience with LLMs or AWS AI/ML services
• Knowledge of microservices and secure cloud engineering
• Experience delivering within Agile teams

Contract details

• 12‑month contract
• Hybrid – 3 days in London
• Up to £700/day

If you’re a hands‑on engineer with strong Amazon Connect / Lex experience and want to build real, high‑impact products in a large‑scale environment, we’d love to hear from you.

Apply now, or contact me directly for a confidential discussion:

Barry.Ansell@HarringtonStarr.com

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

23-02-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English