Sales and Service Manager

Job description

This opportunity will be a great fit for you if enjoy leading teams that sit right at the heart of customer experience. Join a growing business and pioneering industry leader, with over 60 years of experience within regulated engineering environments.

Role Breakdown

We’re looking for a candidate who can lead the internal sales and technical service functions. It’s a mix of team leadership, improving processes, supporting customer enquiries, and making sure quotations, orders, and technical support run smoothly. The role is also a key escalation point for any commercial or technical issues, so it suits someone confident navigating both sides.

You’ll be joining at a time of significant growth, working closely with sales, engineering, production and quality, and helping improve customer satisfaction and service performance across the board.

What are we looking for?

Essential:

• Experience leading internal sales, after‑sales, or technical service teams
• Industry background in engineering or manufacturing is strongly preferred
• Good understanding of sales processes, quotations, and order handling, as well as use of ERP/MRP and CRM systems
• Personality: strong leader, comfortable managing motivating and improving teams, with an analytical mind and commercially aware

Desirable:

• Technical aptitude relating to industrial or electrical equipment
• Continuous improvement or root‑cause analysis experience
• Exposure to service-level KPIs

Extra information

Status

Open

Education Level

Secondary School

Location

Sunbury-On-Thames

Type of Contract

Full-time jobs

Published at

22-02-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English