Workforce Manager

Job description

Workforce Manager

Full Time | Monday–Friday 09:00–17:00

Up to£50,000 per annum

Reporting to Director of Operations

Are you a workforce planning specialist who thrives on structure, data, and operational excellence?

We’re looking for a Workforce Manager to take full ownership of clinical workforce planning, scheduling and utilisation across a fast-growing mental health and neurodevelopmental service.

This is a pivotal role ensuring the business has the right clinicians, with the right skills, in the right place, at the right time.

You’ll sit at the heart of operations - bridging clinical leadership, recruitment, payroll and finance - ensuring services run efficiently, profitably, and in line with patient demand.

You will lead the Clinical Liaison / Scheduling team and take end-to-end responsibility for:

Workforce Planning & Demand Management:

• Own demand and capacity modelling across Private, Adult NHS and Children’s services
• Translate referral forecasts into clear workforce requirements
• Identify gaps, risks and surplus capacity
• Align recruitment pipelines with service growth

Scheduling & Rota Management:

• Lead all clinical rota creation and optimisation
• Maximise clinic utilisation and patient throughput
• Reduce DNAs, late cancellations and underused capacity
• Hold clinicians accountable to agreed session templates and standards

Leave & Availability Management:

• Oversee holiday and absence approvals
• Ensure real-time workforce visibility
• Arrange cover to minimise patient impact

Onboarding & Readiness:

• Coordinate induction, training and deployment
• Ensure clinicians are scheduled in line with scope and competency
• Set clear productivity and reporting expectations

Payroll & Data Integrity:

• Validate payroll (employed & contractor clinicians)
• Reconcile shifts vs schedules
• Resolve pay queries quickly and accurately
• Maintain high-quality workforce reporting data

Performance & Reporting:

• Track KPIs: utilisation, fill rates, cancellations, cost to serve
• Identify inefficiencies and capacity bottlenecks
• Escalate workforce performance concerns appropriately

If you'd be interested in knowing more about thsi opportunity - please contact me on:

kpfeiffer@compassltd.co.uk

02394 211 142

Extra information

Status

Open

Education Level

Secondary School

Location

West Midlands

Type of Contract

Full-time jobs

Published at

14-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English