Information Technology Support Engineer

Job description

• Coordinates and acts as SPOCproject lead for complex service requests local projects eg MES systems network expansion MPOD
• Interacts with MLL personnel to problemsolve futurestate requirements
• Serves as source of functional understanding of processes tools and integration of MLL plant equipment with IT platforms eg Wonderware Camstar OSIPI Werum as well as MLL business knowledge
• Interacts with multiple MLL stakeholders Execution systems plant engineers and technicians and MLL IT
• Maintains facility IT ownership
• Monitor and achieve service levels tracks metricsanalytics and ensures site health of GTS services eg network reliability availability capacity etc
• Performs sitelevel DR CMDB related to GTS services
• Risk security vulnerability and compliance management related to GTS services
• Localsitelevel asset planning purchasing deployment and decommissioning related to GTS services
• End user knowledge eg training technical writing related to GTS services
• Delivery and coordination of enduser services service desk related to GTS services eg desktopprinterother hardware support network user access collaboration tools mobility software installmaintenance 247 coverage best endeavors or formalized
• VIP services related to GTS services
• Service request coordination related to GTS services

Extra information

Status

Open

Education Level

Secondary School

Location

Leeds

Type of Contract

Full-time jobs

Published at

27-02-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English