Customer Success | Sales | Admin Associate (Part Time)

Job description

Location: Bedford (in person only – no hybrid opportunities)

Hours: Part‑time (Wednesday, Thursday and Friday 8.30am – 5pm)

We are a long‑established, family firm offering first aid courses and first aid supplies. Now in our 42nd year, we’re a small but busy office that prides itself on reliability, excellent customer service, and a supportive team environment. If you thrive on variety, love connecting with people, and take real pride in doing things well, this is the role for you.

This is a varied role combining administration, customer care, and sales. You’ll be an important part of our day‑to‑day operations, helping customers, supporting colleagues, and ensuring our courses and supplies are delivered efficiently. The role is varied, customer‑focused, and ideal for someone who enjoys both admin and people‑facing work

We are looking for someone who is motivated to contribute towards business growth, who is diligent, great at admin, a people person who loves building relationships and selling. Bostock was founded by Jean Brown (now retired) and you will be reporting to Joanna, her daughter and the managing director of this family firm.

What You’ll Do

• Handle customer enquiries by phone and email
• Sell first aid courses and equipment
• Process bookings and course paperwork
• Plan and support upcoming training dates
• Process supply orders
• Chase invoices and maintain accurate records
• Remind clients about expiring qualifications
• Work collaboratively to grow the business

What We’re Looking For

• Strong written and verbal communication
• Confident with Microsoft Office
• Comfortable making outbound sales calls and building strong local relationships
• Good attention to detail and able to prioritise
• Happy switching between desk work and occasional stock room tasks
• A proactive problem‑solver who can work independently and in a team

What We Offer

• Supportive, friendly team
• Varied day‑to‑day work
• Full training on our systems
• A stable, long‑established local business with a strong local reputation

How to Apply

If you enjoy varied work, like helping customers, and want to be part of a small, welcoming team, we’d love to hear from you. Please send your CV and a short cover note explaining why the role appeals to you.

joanna@bostockhealthcare.com

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English