Human Resources Generalist

Job description

Are you an experienced HR professional who thrives in a fast‑paced, people‑centric retail environment? This is an exciting opportunity to join a growing organisation at a pivotal moment of transformation, supporting stores across the UK as they integrate a major new retail partnership.

As an HR Generalist, you’ll work closely with operational leaders to elevate the colleague experience, strengthen performance, and embed a culture of engagement across a diverse, multi‑site retail network. You’ll be a trusted advisor, a coach, and a champion for great people practices.

What you’ll be doing

• Acting as the first point of contact for HR advice across retail and head office teams

• Supporting the full employee lifecycle: onboarding, probation, performance, development and wellbeing

• Guiding managers through employee relations matters, including investigations, disciplinaries, grievances and absence

• Coaching leaders to build capability, drive performance and foster a positive culture

• Supporting reward, recognition and engagement initiatives

• Ensuring compliance with employment law and HR best practice

• Partnering with L&D colleagues to deliver strong induction and development pathways

• Maintaining accurate HR records and supporting ad‑hoc projects

What you’ll bring

• HR experience in a multi‑site retail or customer‑facing environment

• Confidence managing complex ER cases

• Strong relationship‑building skills across field and head office teams

• A proactive, solutions‑focused mindset with the ability to work autonomously

What’s on offer

A competitive salary, annual bonus, pension, life assurance, healthcare cash plan, wellbeing support, employee discounts and access to extensive learning and development opportunities - plus the chance to make a meaningful impact during a period of significant growth and change.

If you’re energised by partnering with leaders and shaping a great colleague experience, we’d love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Hammersmith

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English