Field Engineer

NCR Atleos is looking for a Field Engineer

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Job description

Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos!

MAIN RESPONSIBILITIES:

Diagnose faults and perform repair or replacement of ATM modules on-site
Install, maintain, and repair equipment within an assigned territory/region
Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)

KEY QUALIFICATIONS:

Valid Full UK manual driving license
Strong local geographical knowledge
Experience in break/fix, IT, computer/mechanical repair
Basic computer hardware and software knowledge
Experience with Windows operating systems
Experience in general PC hardware and software maintenance
High level of mechanical/electrical aptitude
PIA licences desirable, but if you don’t hold one, it will be provided
Excellent interpersonal skills and customer facing relationship skills
Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure

PREFERRED QUALIFICATIONS (NOT ESSENTIAL):

WHAT WE CAN OFFER YOU:

£30,000 - £33,000 depending on experience
Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies)
42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes brake)
24 days holiday, rises to 25 after 5 years’ service.
Competitive defined contribution company pension with Fidelity.
75% Employer funded single private medical cover with the option to buy additional cover.
Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
Employee life assurance.
Employer funded Income protection scheme.
Employee Assistance Programme, with 24/7 counselling service.
Access to MYGYM discounts for membership offers and discounts.
Access to a range of lifestyle discounts.

Coventry | Full-time jobs | Secondary School

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