Program Support Manager

Job description

We are seeking highly motivated Programme Delivery Support Specialists to support operational improvement programmes within various NHS Acute environments across the Midlands. Working as part of a programme team embedded on site, you will provide analysis, reporting, and PMO support to help deliver measurable performance improvements at pace.

There are multiple opportunities, commencing in March for 4 to 5 month contract duration.

Key Responsibilities

• Lead analysis of data to provide intelligence and demonstrate performance improvements, including practical use of Microsoft Excel to produce tables and graphs
• Assist in delivering programme outcomes using established methodologies and tools, including programme trackers, highlight reports, and test-and-learn documentation
• Provide project support to the programme team and improvement governance meetings as required
• Track progress against programme phases and project milestones using programme trackers
• Produce reports and draft slide decks on behalf of the programme team
• Plan and organise your diary and those of team members to support programme delivery
• Support adherence to programme governance processes, including regular team huddles and weekly meetings
• Ensure all activities and milestones are supported by appropriate evidence and stored correctly
• Build effective relationships with programme teams and client stakeholders, contributing to discussions and meetings
• Undertake administrative duties to support the programme and wider team
• Respond in a timely manner to ad-hoc requests for information or documentation

Requirements

• Essential: Experience of operational improvement programmes within NHS Acute environments
• Excellent team-working skills, with the ability to work both collaboratively and independently
• Strong verbal and written communication skills, including producing clear presentations
• Experience analysing data to support improvement initiatives
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Strong organisational skills, including diary management
• Ability to work under pressure, meet strict deadlines, and operate autonomously when required
• Adaptability and resilience to changing pressures and priorities
• Willingness to work on client sites approximately 80% of the time (depending on programme needs)

What we’re looking for

Proactive, detail-oriented individuals who thrive in fast-paced environments and are passionate about delivering tangible improvements in healthcare performance.

These roles are OUTSIDE IR35.

Extra information

Status

Open

Education Level

Secondary School

Location

West Midlands

Type of Contract

Full-time jobs

Published at

05-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English