Product Support Manager

Job description

Product Support Manager – Metal Roofing

UK (Office Based) | £50,000–£70,000 DOE | Full Time

A well-established and growing UK manufacturer within the roofing and building envelope sector is looking to appoint a technically strong Product Support Manager to strengthen its Technical Services team.

This is a key role focused specifically on metal roofing systems, particularly standing seam and commercial/industrial applications.

The Role

This position sits between technical design, customer support and commercial engagement.

You will be responsible for:

• Writing and approving bespoke metal roofing specifications
• Producing thermal calculations and technical drawings (AutoCAD)
• Ensuring compliance with Building Regulations and CDM 2015
• Providing technical support to contractors and sales teams
• Conducting site visits during planning, installation and post-completion stages
• Assisting in project coordination from inception through to delivery
• Delivering product and installation training to internal teams and customers
• Supporting marketing with technical input and documentation
• Maintaining BIM objects, technical data sheets and certification

What We’re Looking For

• Strong technical understanding of metal roofing systems (standing seam essential)
• Experience in specification writing and technical detailing
• AutoCAD proficiency
• Confident working with contractors, consultants and sales teams
• Experience surveying sites and providing practical technical solutions
• Good understanding of Building Regulations and CDM 2015
• Comfortable presenting and delivering technical training

Backgrounds considered may include:

• Technical Manager (Roofing)
• Technical Services Manager
• Specification Manager (Manufacturer-side)
• Roofing Design / Technical Engineer

The Opportunity

This is an opportunity to join a growing manufacturer where technical expertise is genuinely valued. The role offers autonomy, visibility within the business and involvement in product development and system support.

Salary: £50,000–£70,000 depending on experience.

If you have experience within metal roofing systems and would be open to a confidential conversation, feel free to get in touch directly.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater Bristol Area

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Technical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English