Claims Handler

Job description

Claims Handler – Hybrid Working

Newcastle - £27,200 – £34,000 + bonus + outstanding benefits

Looking for a role that offers great work–life balance, real career progression and a supportive team environment? This could be the move you’ve been waiting for.

We’re recruiting for a major financial services organisation with a strong reputation for investing in its people. You’ll be joining a busy, professional claims team where you’ll manage and settle customer claims, make decisions, and help people through challenging situations.

What makes this role stand out

Flexible working

• Monday–Friday, 9am–5pm
• Office-based for your first 6 months while you’re trained and supported
• Then move to hybrid or work from home if you choose

Market-leading benefits

• Annual performance bonus
• Over 7 weeks’ holiday
• Pension scheme
• Private GP service for you and your family
• Shopping discounts worth up to £2,000 a year
• Enhanced maternity, paternity and family leave
• Share save and buy-as-you-earn schemes

A genuinely great place to work

You’ll be part of a friendly, supportive team in a modern office environment, with access to award-winning training, clear progression routes and long-term career opportunities.

The role

You’ll manage a caseload of insurance claims, making fair and informed decisions, working with customers, suppliers and third parties to bring cases to a successful conclusion.

What we’re looking for

• If you’ve worked in insurance or claims that’s great — but we also welcome applications from those with wider financial services experience
• Confident decision-making and negotiation skills
• A customer-focused, professional approach

If you’re looking for stability, flexibility and a long-term career, this is an opportunity not to miss.

Apply now or contact us for a confidential conversation.

Extra information

Status

Open

Education Level

Secondary School

Location

Newcastle Upon Tyne

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English