Job description
Propositions Manager (GTM Focused)
City, London | Hybrid (3 days/week in office – Tue & Wed mandatory)
We’re hiring a commercially sharp Propositions Manager to own the end-to-end launch of new and evolving propositions across a large-scale UK telco business.
This role sits at the intersection of product, commercial, and customer experience, taking ideas from concept to launch and post-launch optimisation — with clear, measurable outcomes.
What you’ll be doing:
- Own GTM for new products and major changes across web & app (e.g. ESIM)
- Build and own business cases: revenue, cost, churn, CLTV
- Design and optimise end-to-end customer journeys across the full lifecycle
- Turn customer insight, product vision, and CS feedback into a prioritised GTM backlog
- Partner closely with Product, Tech, Ops, CS, Legal/Compliance, Finance, and Data
- Lead launch planning, governance, UAT, go/no-go, rollout, and hypercare
- Track post-launch performance and iterate based on real commercial impact
What we’re looking for:
- Strong B2C GTM / product-commercial experience (must-have)
- Background in subscription businesses (highly preferred)
- Experience in regulated industries (telecoms ideal; fintech also relevant)
- Commercial mindset with strong analytical skills (Excel, SQL)
- Confident stakeholder manager who can push back and make data-led trade-offs
- Experience working in scale-up environments
Why this role?
- High-impact ownership of GTM in a 3M+ customer B2C business
- Genuine growth hire — scaling GTM capability, not backfilling
- Data-driven, experiment-friendly culture with strong post-launch analytics
- Close collaboration with Product, Commercial, and Operations leadership
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City of London
- Type of Contract
- Full-time jobs
- Published at
- 05-03-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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