Metals Trade Operations Manager

Job description

Our client is a global Commodities Trading company based in London with offices in Geneva, Cape Town, Kenya, Zambia and Hong Kong.

They are looking for a Metals Trade Operations Manager to join their growing Operations Team, in London.

ROLE RESPONSIBILITIES:

• Lead the trade operations/execution department - four people, processes, documentation, systems and interface with relevant internal and external counterparts.
• Manage the preparation, review, editing of contracts and addendum to commercial standards and business expectations.
• Issue and manage Letters of Credit for purchases and sales – tracking and resolving any arising issues.
• Coordinate and manage contract/ trade re-cap/ shipment planning & LC execution with Traders, Chartering and Ship Operations teams.
• Oversee daily trade operations and resolve any contract/ shipment and LC related issues.
• Manage and resolve quality-claims (off spec), partial loading (dead freight), non-performance or default (cancellation), delay or postponement, and any other contract related problems – in coordination with trader/s.
• Work with traders to manage tenders (procurement/sales) participation – prepare required documentation and arrange prepayment, earnest money, performance bond as applicable.
• Develop standardized commodity contracts, processes, and control procedures and authority matrix related to deviations from standard terms and compliance of contract.
• Provide monthly tonnage reports, and other insight reports and analysis for management & traders to monitor and grow the trading business.
• Manage and enhance customer relationships with existing customers and suppliers in coordination with traders.
• Maintain active dialog with customers and suppliers to ensure smooth and accurate execution of commodities contracts.
• Confirm monthly derivative averaging requirements for hedging and pricing declarations.
• Follow exposures for pricing purpose, and reconcile weights and payable contents throughout trades.
• Update the systems in a timely manner with information relating to quantities, pricing, quality, shipments and invoices in accordance with contracts.
• Review and upgrade current processes, and implement best practice new processes.
• Coordinate with IT to upgrade/implement automation of data, processes and workflow.
• Manage the Trade Execution function and lead the team – provide clear direction, develop capabilities, recruit to upgrade skills if/as necessary, implement a succession plan.
• Increase work efficiencies – through process, system and people.

WHAT OUR CLIENT WOULD LOVE TO SEE:

• Minimum of 8 years Commodities Trading Operations experience, ideally with good experience working with suppliers and counterparts in South Africa
• Experience managing colleagues in different jurisdictions.
• International experience across global entities
• Someone who is a quick learner, self-motivated, takes initiative, works hard, can work in a changing, flexible environment that is highly pressured and entrepreneurial
• A candidate who thinks outside the box and works hard at looking for solutions to a business problem with team members
• The candidate should have a high level of attention to detail, should be organized and meticulous and a positive inquiring attitude

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English