Concession Manager (Oxford Street)

Job description

Concession Manager (Full Time) – Oxford Street - John Lewis

Hush began with a simple idea and a big dream - and that entrepreneurial spirit still drives us today. From one woman and a laptop to a growing global brand, we’ve come a long way since 2003, but we’re still small enough to stay agile, creative, and bold in our ambitions.

We’re a team that thrives on collaboration, curiosity, and making things happen. Life at Hush is fast-paced and full of energy, but it’s also supportive and welcoming. We celebrate individuality, love a healthy debate, embrace change, and believe in the power of fresh ideas to shape our future.

The Role:

We’re looking for an experienced Concession Manager with an effortless sense of style and a love of people to lead our flagship concession based in John Lewis, Oxford Street.

You’ll be the face of Hush in a busy, multi-brand space; building strong relationships with our John Lewis partners, championing the brand and spotting opportunities to grow visibility and performance. Creating a warm, welcoming customer experience that feels authentically Hush will be at the heart of everything you do.

Energetic, positive and commercially curious, you’ll lead from the front — inspiring your team, keeping daily operations running smoothly and nurturing a culture where everyone feels confident, supported and motivated to succeed.

Responsibilities:

• Own and deliver sales targets with energy and focus.
• Use trade insights to spot opportunities and share clear actions with the Retail Manager and Head Office.
• Live and breathe the brand, with a natural eye for effortless styling.
• Confidently execute VM updates, keeping the space fresh, elevated and unmistakably Hush.
• Champion Hush in-store, building brand love and upskilling both internal and host-store teams.
• Lead a collaborative, positive team culture that supports growth and development.

The Person:

• 3+ years leading in fashion retail store/concession environment.
• Flexible across Monday–Sunday shifts (37.5 hours).
• A natural people person who builds strong cross-brand relationships and energises teams.
• Confident representing Hush in a multi-brand space.
• Strong eye for styling and VM; bringing effortless, feel-good fashion to life.
• Commercially savvy, able to spot opportunities and drive performance.
• Resilient, hands-on and leads from the front.

We are committed to fostering diversity, equity and inclusion in everything we do.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

01-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English