Recruiting Solutions Operations Lead

GradBay is looking for a Recruiting Solutions Operations Lead

Job description

Recruiting Solutions Operations Lead - FTC - 9months


Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent.


Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work.


The Opportunity


They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike.


You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high.


Key Responsibilities


Resource Planning & Operational Efficiency

  • Ensure appropriate allocation of associates and flexible resources across client projects
  • Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery
  • Partner with delivery teams to forecast demand and proactively plan for peak periods
  • Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access
  • Use resource tracking tools and data insights to inform planning decisions


Supplier & Budget Management

  • Oversee procurement of third-party attraction and advertising channels
  • Ensure purchasing remains cost-effective and within agreed budgets
  • Maintain accurate purchase order processes and tracking


Billing & Commercial Accuracy

  • Ensure client invoicing is raised accurately and promptly
  • Reconcile delivery activity against contracted services and third-party spend


Team Leadership & Development

  • Provide guidance and coaching to operational and client-facing teams
  • Support performance against KPIs and service standards
  • Foster a collaborative, accountable, and high-performing team culture


Client Experience & Platform Delivery

  • Oversee first-line support for the candidate management platform
  • Ensure issues are resolved quickly and communication is proactive
  • Support successful platform implementations in partnership with technical teams
  • Maintain strong, trusted relationships with clients


About You


They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments.


You will demonstrate:

  • A track record of driving operational performance and process improvement
  • Strong relationship management skills and commercial awareness
  • Confidence in leading teams and developing talent
  • Excellent written and verbal communication skills
  • A proactive, solution-oriented mindset
  • Strong organisational skills and the ability to manage multiple priorities
  • Adaptability and confidence working with systems and data


Experience within early careers recruitment or campus hiring environments is highly advantageous.


Role Details


  • 9-month fixed-term contract
  • Full-time (37.5 hours per week, Monday to Friday)
  • Standard probationary period applies
  • Pre-employment screening conducted in line with company policy


Please click apply now to find out more!

Extra information

Status
Open
Education Level
Secondary School
Location
London Area
Type of Contract
Full-time jobs
Published at
01-03-2026
Profession type
Logistics jobs
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Logistics Jobs | Full-time jobs | Secondary School

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