Job description
Senior Operations & Underwriting Assistant – Fenchurch Street, City of London
A specialist insurance services platform in the City of London is looking for an experienced Senior Operations & Underwriting Assistant to join its growing Operations function. This role sits at the centre of a fast‑paced MGA environment and would suit someone who enjoys solving problems, improving processes, and supporting underwriting teams with high‑quality operational delivery.
About the role
• Day‑to‑day operational and administrative support across multiple MGAs
• Acting as a key point of contact for post‑bind queries
• Managing credit control, financial checks, and system reconciliations
• Supporting month‑end close and ensuring all deadlines are met
• Producing accurate KPI and performance reports
• Liaising between underwriting teams and senior management
• Identifying opportunities to enhance operational processes
• Handling ad‑hoc operational matters for internal and external stakeholders
• Ensuring compliance with internal and regulatory requirements
About you
• 5+ years’ experience in insurance operations or underwriting support
• Evidence of stepping up, taking ownership, and leading on tasks or processes
• Previous experience as a team leader or informal leadership responsibilities
• A proactive mindset with the ability to think ahead, solve problems, and propose solutions
• Strong communication skills and the confidence to work with stakeholders at all levels
Package & working model:
• Salary £50,000- £55,000
• Based in Fenchurch Street, London. 4 days in office, Friday’s WFH.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City of London
- Type of Contract
- Full-time jobs
- Published at
- 09-03-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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