Operations Coordinator & Buyer Assistant

Job description

Company Description

House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform.

We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal

The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics.

The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly.

Key ResponsibilitiesInventory & Stock Support

• Maintain accurate inventory levels across multiple locations
• Assist with inter-location stock transfers to meet demand and reduce stock imbalances
• Monitor stock levels and flag shortages, overstocks, or discrepancies

Product Setup & Maintenance

• Set up and maintain product listings across systems
• Upload product data, images, SKUs, and pricing updates
• Ensure listings are accurate and live on time for launches and promotions

Supplier & Purchase Order Support

• Assist with purchase order creation and tracking
• Follow up with suppliers on delivery timelines and discrepancies
• Maintain accurate records of orders, deliveries, and invoices

Logistics & Fulfilment Coordination

• Coordinate inbound shipments with suppliers and warehouses
• Support stock transfers between locations
• Work with warehouse teams to resolve fulfilment or stock issues

Reporting & Admin

• Track basic sales, stock movement, and inventory performance
• Prepare regular reports to support reordering and planning decisions
• Keep operational documentation and systems up to date

Launch & Promotion Support

• Support new product launches and promotional campaigns
• Ensure stock availability, correct pricing, and accurate listings
• Coordinate with internal teams to ensure operational readiness

Cross-Team Collaboration

• Act as a point of contact between buying, warehouse, and customer service teams
• Escalate issues clearly and early when problems arise
• Support process improvements to reduce errors and improve efficiency

Skills & Experience

• 2–5 years’ experience in operations, inventory, buying support, or e-commerce
• Strong attention to detail and comfort working with data and systems
• Organised, reliable, and able to manage multiple tasks simultaneously
• Confident communicator with suppliers and internal teams
• Proactive mindset — spots problems before they escalate

Free WSET programme

Salary 35,000

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

18-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English