Human Resources Advisor

Job description

Job Title: HR Advisor

Department: Human Resources

Reporting to: HR Manager

Role Overview

We are seeking an experienced HR Advisor to take end-to-end responsibility for HR activity within a dedicated area of the business. Acting as the primary HR contact, the role will combine hands-on advisory support with oversight and accountability for HR Operations.

The postholder will work closely with managers to deliver consistent, legally compliant and commercially focused HR solutions.

Key Responsibilities:

End-to-End HR Accountability

• Act as the primary HR point of contact for an allocated business area/function
• Hold overall responsibility for the quality, accuracy and timeliness of HR activity within the area
• Build strong, trusted relationships with managers and stakeholders

Employee Relations & Advisory

• Lead and manage employee relations casework including disciplinary, grievance, absence management, performance and capability
• Provide advice on complex and sensitive people matters
• Support and attend formal meetings as required

Oversight of HR Operations

• Actively overseeing and coordinating HR transactional activity delivered by HR Operations, acting as the escalation point for the business area
• Ensuring that employee lifecycle processes (onboarding, contracts, variations, leavers, etc.) are completed accurately, on time and in line with policy
• Monitoring service levels, identifying gaps or delays, and implementing improvements in collaboration with HR Operations
• Reviewing and approving key documentation relevant to the business area
• Acting as the point of contact for managers and employees where HR operational issues arise

Manager Support & Coaching

• Coach and support managers to build capability in people management
• Ensure consistent application of HR policies and procedures
• Provide guidance on performance management, absence and conduct

Policy, Compliance & Best Practice

• Ensure HR activity within the business area complies with UK employment legislation
• Support the HR Manager in the implementation and review of HR policies and procedures
• Keep up to date with changes in employment law and best practice

HR Projects & Change

• Support and lead HR initiatives and change activity within the allocated area
• Contribute to wider HR projects across the organisation

Reporting & Insight

• Provide HR metrics and insights for the business area
• Use data to identify trends, risks and improvement opportunities

Essential Skills & Experience

• CIPD Level 5 qualification (minimum)
• Proven experience in a generalist HR Advisor role
• Strong knowledge of UK employment law
• Experience managing employee relations casework independently
• Experience working with HR administration or shared service models
• Ability to influence and build effective relationships at all levels
• Strong organisational and communication skills

Extra information

Status

Open

Education Level

Secondary School

Location

Wednesbury

Type of Contract

Full-time jobs

Published at

04-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English