Reception Administrator

Job description

Job Purpose

As the first point of contact for visitors, customers, and employees, you’ll be creating a positive and professional impression of our business. In this office-based role, you’ll be responsible for ensuring the smooth running of our front desk, coordinating key administrative functions, and maintaining a high standard of service throughout the office.

In addition to traditional receptionist duties, you'll play a key role in managing meeting rooms, handling travel arrangements, and supporting various departments with general administrative tasks. This role offers a great opportunity to contribute to different areas of the business, with a focus on communication, organisation, and efficiency. If you enjoy working in a varied role where no two days are the same, this could be the perfect fit for you.

Reporting to: Head of Support

What you’ll do

• Manage incoming calls with professionalism and direct them to the right departments efficiently.
• Greet visitors and customers, ensuring all security protocols are followed. Work with our Security Controller to manage classified documents and maintain the classified registry (training provided)
• Act as Point of contact for contractors requiring access to the site.
• Be the main point of contact for contractors needing access to the site.
• Oversee the setup, maintenance, and clearing of meeting rooms. Coordinate lunch orders and deliveries as needed.
• Assist employees with administrative tasks and manage daily mail distribution across the business.
• Handle enquiries promptly and professionally
• Maintain and manage stock levels of stationery and consumables as well as other orders for the office.
• Assist with raising purchase orders and invoices, as well as supporting the Finance Team with inputting data into financial reports.
• Book national and international travel and accommodation when required.
• Manage bookings for the company pool car and oversee fuel card administration.
• Assist with procurement processes.

What you’ll need

• Excellent attention to detail
• Ability to communicate effectively
• Good people skills – both face to face and on the telephone
• Excellent organisational skills – must be unphased by dealing with a number of different customer meetings in one day whilst covering reception and handling phone calls.
• Must be confident using Microsoft Office (Word and Excel as a minimum)
• Must be a UK national as you will need to gain security clearance to help with security admin.
• Must be able to work under your own initiative and to prioritise your workload.
• Previous experience in a receptionist or office administration role.
• Use of SAGE 200 would be beneficial but not essential.
• GCSE in Maths & English

Extra information

Status

Open

Education Level

Secondary School

Location

Dorset

Type of Contract

Full-time jobs

Published at

04-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English