Executive Assistant – Luxury Brand

Job description

Mode Search is supporting a globally renowned luxury house in the search for an Executive Assistant to join its newly opening flagship Maison in London. This landmark opening represents a significant moment for the business — an immersive, architecturally significant space designed to embody heritage, craftsmanship and culture at the highest level. The Maison will set new standards in service, experience and operational excellence, creating an environment that is far more than a traditional retail store.

This full-time position is based at the brand’s new flagship on New Bond Street, London. The Executive Assistant will report directly to the Maison Director and work closely with the wider leadership team including Directors and Store Managers, as well as key head office contacts. The role is instrumental in ensuring the smooth, efficient and professional running of the Maison, acting as a central coordination point for internal and external stakeholders.

The Role

• Provide high-level administrative and organisational support to the Maison Director
• Manage complex and ever-changing diaries, demonstrating strong forward planning and prioritisation
• Coordinate and reschedule appointments across multiple stakeholders and time zones
• Prepare meetings including briefing documents, presentations, room bookings, hospitality and materials
• Organise domestic and international travel, detailed itineraries and expense processing
• Enter expense commitment requests, check and pre-validate invoices where required
• Draft correspondence and manage sensitive information with absolute discretion
• Support the preparation of presentations and key business documentation
• Occasionally attend meetings to capture actions and ensure clear communication follow-up
• Provide ad hoc administrative support to other Directors within the Maison
• Coordinate leadership visits, seminars, celebrations and internal events
• Support the organisation of buying trips and cross-functional travel coordination
• Contribute to internal communications and initiatives that foster team engagement and togetherness
• Act as a liaison between the Maison, head office and external partners to ensure seamless information flow
• Uphold the highest standards of professionalism in all interactions

Requirements

• Proven experience as an Executive Assistant or Personal Assistant within a fast-paced, high-demand environment
• Demonstrated experience supporting senior leadership
• Exceptional organisational skills with strong attention to detail
• Ability to anticipate needs, manage competing priorities and remain proactive
• High level of discretion, confidentiality and integrity
• Strong interpersonal and communication skills with the ability to adapt to different stakeholders
• Calm and agile approach when managing unforeseen changes or challenges
• Autonomous and solutions-oriented mindset
• Strong customer-service orientation and collaborative approach
• Advanced proficiency in Microsoft Office (Excel, PowerPoint and Word)
• Structured, positive and team-focused attitude
• Commercial awareness and a growth mindset
• Ability to thrive in an operationally complex, high-expectation environment

Please note that due to the high volume of applications we are currently receiving, we are unfortunately unable to provide individual feedback to every candidate at this stage of the process.

If your application is successful, you will be contacted by us in due course.

You may also submit your CV directly to info@modesearch.co.uk should you wish to apply.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

04-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English