Senior Pensions Operations Specialist

Job description

Senior Pensions Operations Specialist

London 2 days

up to £45k

PMI, 16% Pension

Working withing a DB/DC member servicing department, managing the full reconciliation process, managing large volumes of data, involvement in system and process improvements and supervising junior admin team members.

• Completing the monthly processes in an accurate and timely manner including:

monitoring the DB and DC processes, which involves maintaining member data, and general enquiries relating to both DB and DC plans made by employers and members

• Monitoring and documenting completion of reconciliation processes, within agreed timeframes. Addressing issues immediately and escalating to the Online Support Manager if necessary. Processes should be efficient and accurate
• Managing system changes and improvements including raising service desk tickets,
• Managing tickets within a delivery cycle, attending change management group meetings, creating test matrices and ensuring testing is completed in a timely manner (including delegating testing to other team members). Additionally, undertaking system testing as necessary.

To be considered for the role;

• Experience of working with Microsoft products, particularly Outlook, SharePoint, and Excel (including using pivot-tables and v-lookups)
• At least 3 years of data entry, data amendment and data maintenance experience
• At least 3 years of pension and data administration experience
• Good understanding of DB and DC pensions schemes
• Excellent organisation skills
• Strong mathematical abilities
• Strong analytical skills
• Good written and oral communication skills

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

04-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English