Guarantees Officer

Job description

Overview

Europe Arab Bank is looking to hire an experienced Guarantees Officer to join the busy Trade Services team at our headquarter office in Mayfair. The role of Trade Services Officer, Guarantees, is to ensure that all aspects of the guarantees process, (opening, amending and administering), across all EAB Branches are handled in line with agreed SLA’s to ensure that customer service standards are met and the smooth running of the section.

Principal Accountabilities and Duties:

• Ensure that instructions from customers/branches of Arab Bank Group and other banks regarding all aspects of guarantees are implemented within agreed turnaround times and are without errors.
• Ensure that copies of Guarantees issued are sent to customers/AB Branches and other banks and relative charges are collected/claimed promptly.
• Approve and release of transactions and sign hard copies where necessary.
• Prioritise work in order to meet the urgency of customers’ requests or as directed by the Deputy Head of Trade Services.
• Share responsibility for clearing outstanding reconciliation items in respect of Guarantees and any other items relating to Trade Services.
• Ensure that month end balancing of guarantees and commission accounts are processed accurately and promptly.
• Assist with any other Trade Services related roles as required by the Deputy or Head of Trade Services
• Deputise in the absence of the Deputy or Head of Trade Services

Risk & Regulatory Duties

• Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these.
• Report policy, procedure and/or regulatory breaches or suspicions to Deputy Head or Head of Trade Services.
• Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
• Identify any new risks/control gaps within own area and escalate accordingly to your Deputy Head or Head of Trade Services.

Qualifications, Knowledge, Skills, Experience Required:

• 5+ years experience in a comparable trade services role with focus on Guarantees
• 5 GCSE’s or equivalent level of education
• Industry-related documentary credits experience
• PC skills, including Eximbills experience and Excel, Word, spreadsheets and database applications.
• CSDG or CDCS highly advantageous

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

04-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English