Store Operations Assistant

Job description

This is an exceptional opportunity to launch your career in commercial store and stock operations

within one of London’s most exciting luxury retailers.

We are looking for a proactive, detail-oriented individual who is eager to gain hands-on

experience across luxury retail operations, trading, logistics and stock management.

This is a junior-level role offering genuine exposure, responsibility and long-term growth potential within a fast-paced, growing environment.

What you'll be doing:

The Role:

You will play a key part in supporting and driving the day-to-day operational performance of the

store and wider business channels. This is a hands-on position requiring organisation, precision

and a strong understanding of luxury retail standards.

You won’t be expected to know everything from day one - but you will be expected to learn

quickly, take ownership and support the Operations Supervisor with confidence and initiative.

This role is ideal for someone seeking a start-up style position with clear progression into a future

leadership role.

Key Responsibilities:

Stock room, Inventory & Operational Support:

- Maintain accurate stock flow and visibility across all locations

- Assist with the organisation and management of inbound and outbound stock

movements

- Ensure all stock handling reflects KOIBIRD’s luxury brand standards, including packaging

and presentation

- Support concept changeovers, including barcoding, labelling and VM stock floor

transitions

- Assist with annual full stock takes and seasonal mini stock takes

- Maintain exceptional stockroom organisation and cleanliness

- Manage the general enquiries inbox and respond in a timely, professional manner

Coordination, Logistics, & Cross-collaboration:

- Act as the go-to person for in-store stock-related queries (brand locations, upcoming

deliveries, seasonal launches, stock availability)

- Strong understanding of stock levels and incoming deliveries

- Monitor shipment ETAs and understand logistics procedures

- Assist with customs processes and flag delays to Operations and Buying teams

- Collaborate closely with Operations, Buying and Press teams — including support with

photoshoots, PR send-outs, sample handling and tracking logistics

- Confidently use courier systems (particularly DHL), including booking labels, preparing

commercial invoices and handling enquiries

- Support Operations supervisor in other retail operations that may arise within the

business where needed

Who we are looking for:

- Excellent written and verbal communication skills

- Minimum 1 years’ experience in a similar operational or stock-focused role

- Confident using Excel and Microsoft Office platforms- Highly organised with strong multitasking ability

- Comfortable working in a fast-paced, dynamic environment

- Proactive, adaptable and solution-focused

- Experience using Shopify is advantageous

- Understanding of DHL systems and customs procedures is desirable

Application

Please apply with a CV and cover letter via the application form.

Please be aware the interview process will require completion of an excel based task.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

06-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English