Account Manager Lead (HF1322723)

Job description

Account Management Team Manager

London Based | Hybrid (3 days in office)

Salary: DOE (£55k - £70k + OTE)

Join the No.1 Leading Global Software Dev Scale‑Up (£40m ARR) working with 90% of the FTSE 500

Are you ready to lead a high‑performing team within one of the world’s most dominant and fastest‑growing software development scale‑ups? We’re a global market leader trusted by 90% of the FTSE 500, and we’re looking for a Core Accounts Team Manager to drive growth, strengthen client relationships, and elevate the performance of a passionate customer‑focused team.

This is your opportunity to shape strategy, mentor top‑tier sales talent, and have a genuine impact on customer outcomes - all within a company scaling at pace.

As the Core Accounts Team Manager, you will lead and coach a team responsible for growing revenue within our existing customer base. You’ll drive retention, expansion, and customer satisfaction while acting as a trusted advisor for strategic accounts.

This leadership role is perfect for someone who blends commercial acumen, people management excellence, and a deep understanding of customer‑centric selling within the software industry.

Key Responsibilities Team Leadership & Performance

• Deliver your team’s portion of the monthly revenue target, accurately forecasting performance and raising blockers early.
• Hire, onboard and train new team members, ensuring ongoing coaching and adoption of all training programmes.
• Conduct regular pipeline inspections, performance reviews, and quarterly skills assessments.
• Provide clear guidance to help the team build pipeline, progress opportunities, and close deals.

Pipeline & Process Excellence

• Maintain a clean, accurate and up‑to‑date pipeline with strong conversion and close rates.
• Ensure all new sales communications and process changes are understood and implemented.
• Test, adopt and provide feedback on updates to Salesforce or other internal systems.

Customer Advocacy & Growth

• Oversee strategic relationships with key clients, acting as a trusted advisor.
• Implement strategies to reduce churn, elevate customer satisfaction, and identify upsell/expansion opportunities.
• Collaborate closely with Sales, Product, Operations and wider internal teams to champion customer needs and insights.

This list is not exhaustive — as a high‑growth scale‑up, we value agility and a proactive approach.

Skills & Experience Essential Skills

• Strong ability to manage and forecast a sales pipeline with confidence and accuracy.
• Skilled in coaching, onboarding, and developing team members.
• Experience running performance reviews and 1:1s focused on skill and revenue growth.
• Excellent organisational skills with the ability to prioritise and escalate when needed.
• Advanced written and verbal communication skills.
• Proven ability to build and maintain strong internal and external relationships.
• Ability to execute customer success strategies and drive commercial outcomes.

Why Join Us?

• Work for the global leader in our field.
• Be part of a high‑growth scale‑up with £40m ARR and rapidly accelerating expansion.
• Collaborate with world‑class engineering and commercial teams.
• Contribute to products used by 90% of FTSE 500 companies.
• A culture that rewards innovation, ownership, and career development.

If you’re a people‑first leader with a passion for customer success and commercial growth - we want to hear from you.

Apply today and take your next step with the world’s leading software development scale‑up.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

06-03-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English