Retail Banking Assistant

Job description

Retail Banking Assistant

Location: London

Temp

MUST HAVES

Banking experience

Account opening

Worldchecks

Are you ready to take the next step in your retail banking career? We’re looking for a proactive and detail-oriented Retail Banking Assistant to support Relationship Managers in delivering first-class client service. You will play an essential role in ensuring smooth account operations, compliant onboarding, and day-to-day client administration within a fast-paced, customer-focused environment.

Key Responsibilities

• Support Relationship Managers with account opening, amendments, and closures.
• Prepare account opening documentation and packs, ensuring all required KYC information is collected and complete.
• Conduct customer due diligence checks including World-Check screening, risk assessments and adverse media reviews for both personal and corporate clients.
• Manage client onboarding tasks including debit card issuance and online banking setup, as well as follow-up on any pending items.
• Assist with account remediation and periodic reviews in line with financial crime, AML and internal compliance requirements.
• Maintain high standards of confidentiality and data protection at all times, ensuring sensitive client information is handled securely.
• Update and amend client records on internal systems, ensuring data integrity and accuracy.
• Collaborate with colleagues across departments to deliver efficient and accurate client service.
• Support Relationship Managers with ad-hoc client and banking administration tasks as required.

About You

• Degree-qualified, ideally in Accounting, Economics, Business Administration or a related discipline.
• Up to 3 years’ experience in a retail, private or commercial banking environment.
• Strong understanding of banking products, customer due diligence (CDD), and onboarding processes.
• Familiarity with AML/KYC screening tools such as World-Check and exposure to financial crime risk assessments is highly desirable.
• Confident communicator with excellent interpersonal and organisational skills.
• Analytical mindset with strong attention to detail and a high level of accuracy.
• Team-oriented, professional, and committed to delivering excellent customer service.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

08-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English