Support Engineer

Job description

2nd Line Support Engineer | Bristol/Hybrid | £30,000 - £40,000 + Bonus

Windows Server | Microsoft 365 | Firewall | Network switches | Second Line Support | Service Desk | Support Engineer | 3rd Line Support

I have partnered with a brilliant Microsoft MSP who are looking to grow their Support team. You will be joining a team of 10 to take the lead in investigating, troubleshooting, and resolving technical incidents.

You will take on complex technical investigations across on‑premises networks, servers, and cloud environments, ensuring incidents are resolved efficiently, accurately documented, and handled with exceptional customer care in line with SLAs.

Experience needed –

• Solid previous experience working within a 2nd line role
• Strong Microsoft stack experience
• Network experience

If you hold any certifications this will be an advantage.

What do you get in return –

• Salary up to £40,000
• Hybrid working (3 days in the office)
• Certification training
• Solid bonus structure
• Private medical options
• 25 days holiday
• And more

If you’re interested in this role please apply or send your CV to adam.holmes@opusrs.com to apply

no sponsorship

Extra information

Status

Open

Education Level

Secondary School

Location

City Of Bristol

Type of Contract

Full-time jobs

Published at

09-03-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English