Senior User Researcher (Fixed-Term Contract)

Job description

We have partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population - they are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project.

You will be joining an internal UCD team comprised of Service Designers, Product Designers and Content Designers to re-imagine a piece of software used to aid complex decision making by internal stakeholders - the overall goal is to build a modern product, with bringing clarity to complexity considered a key goal.

From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. It's the type of role that requires a highly pragmatic, broadly skilled Researcher who thrives in knotty, complex environments.

It will also suit someone with experience on "internal" programmes of work with a high-level of complexity - for example, working as a researcher on any data heavy tooling or decision-intelligence products would be considered very relevant for this.

Your Research experience?

◘ You have experience using a range of Qual, Quant, and mixed-methods approaches, and know how, when, and why to use them...

◘ Breadth across the UR lifecycle - from defining participants to conducting research through to sharing insights.

◘ You're an excellent facilitator - both in workshops, and in environments with complex stakeholders.

◘ Lastly, it's really important that you have worked and are comfortable working in large organisations - this will not be the right role for someone who has not worked in an enterprise/corporate environment previously.

The important details

✳ This is a fixed-term 12-month role starting in April 2026.

✳ The salary is up to £72,000 + flexible cash benefits + bonus

✳ 2-stage interview process.

✳ Hybrid working (Leeds or London)

✳ You will either need to be SC cleared, or be prepared to go through the clearance process

Extra information

Status

Open

Education Level

Secondary School

Location

Leeds

Type of Contract

Full-time jobs

Published at

10-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English