Customer Operations Specialist

Job description

Job Title: Customer Operations Advisor

Location: Scunthorpe

Pay/Salary: £13.06/hour, £27,164.80/annum

Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday –Friday

Type of Employment: 12 weeks temporary to permanent

Main duties & responsibilities:

• Adhere to H&S policies and site procedures
• Manage stock, including ordering and replenishment based on customer needs
• Maintain and expedite order books, track deliveries, and chase suppliers
• Raise purchase orders on behalf of customers
• Keep accurate records of transactions and stock movements on Company and customer systems
• Resolve purchasing, supplier, and invoice queries
• Book goods in and out, issue to customers, and update systems
• Conduct regular stock counts and stock takes
• Maintain housekeeping and 5S standards in stores and office areas
• Liaise with engineers and suppliers for non-stock and missing parts
• Take a proactive approach to inventory and stock management

Essential skills / experience / qualifications:

• Active clean UK Driving license essential
• Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
• Basic MS Excel skills are essential for data entry, ability to sort and organize information on spreadsheets effectively, utilizing features such as filters and tables.

Extra information

Status

Open

Education Level

Secondary School

Location

Scunthorpe

Type of Contract

Full-time jobs

Published at

19-03-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English