Product Manager

Job description

Product Manager

Coventry (Hybrid – 2x Days a Week in Office)

£40,000-£50,000

The Company

We’re partnered with a well-established, membership-led leisure organisation with a national footprint and over 750,000 members across the UK, operating 80+ sites nationwide and offering services across multiple forms of outdoor accommodation; this not-for-profit organisation has been around for over a century and is now undergoing a commercial and marketing transformation under new leadership, and with a recently restructured Marketing function and a renewed focus on accountability and growth, this is a brilliant time to join!

The Role

This is a true end-to-end Product Manager position focused on guest experience and new proposition development; you won’t inherit a single defined product, instead, you’ll shape, evolve and launch new membership and on-site propositions designed to enhance customer experience and drive revenue.

Key responsibilities include:

Product Development & Innovation

• Lead development of new guest propositions (e.g. Pitch upgrades, early arrival/late departure, new accommodation concepts such as glamping)
• Explore and test new market opportunities
• Translate customer insight into commercially viable product propositions
• Assess feasibility across 80+ locations
• Own initiatives from concept through to rollout

Customer Experience Focus

• Champion a customer-first mindset across all initiatives
• Improve the end-to-end journey across digital and physical touchpoints
• Ensure propositions are clearly positioned around customer benefit
• Embed insight and data into product decision-making

Cross-Functional Leadership

• You’ll work closely with Operations, Brand & Digital, Research & Insights, Revenue & Pricing, and Creative.

This is influence-without-authority leadership; aligning multiple stakeholders, defining commercial models, integrating propositions into booking journeys, and ensuring smooth operational rollout.

Your Skills & Experience

• Proven experience as a Product Manager
• Background in service-led environments such as travel, leisure, hospitality, transport or membership businesses
• Strong cross-functional delivery experience
• Demonstrable experience using insight and data to inform decisions
• Experience launching propositions end-to-end
• Confident communicator with a proactive, passionate approach

Product development experience is essential. Travel/leisure exposure is highly desirable

The Benefits

• £40,000-£50,000

How to Apply

To apply, please send your CV to Adam Osborne at Harnham via the Apply link.

Extra information

Status

Open

Education Level

Secondary School

Location

Coventry

Type of Contract

Full-time jobs

Published at

10-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English