Customer Relationship Manager

Job description

* Work for a company where sustainability, inclusivity and ethics are at their forefront

* Fully remote with flexibility and autonomy

* Take ownership of a well-established portfolio of accounts

Location: Southeast England, with candidates living on patch ideally in Sussex / Kent / Surrey / Hampshire

The Company: UK's largest multi-channel retailers and distributors of schoolwear, supplying schools of all sizes across the country with a large and well-established client base. With a turnover of over £40 million, they have big plans and are continuing to grow through acquisition and innovation.

The Role: As Customer Relationship Manager, you will support with overseeing a portfolio of approximately 100 schools across the South East, nurturing and strengthening existing relationships. You'll engage with senior school stakeholders-including Heads, Governors, and Business Managers-to build long term relationships and improve client retention.

Your work will be a mix of face-to-face visits, Teams meetings, and focused administrative days.

This is an autonomous position, supported by a collaborative team, perfect for someone who thrives on building long-term partnerships and delivering outstanding service.

Key requirements:

• 1+ years in an Account Manager role
• Proven ability to work independently and manage a large portfolio of clients
• Professionally dressed, strong presentation skills and confidence in tender processes
• Full UK driving licence and willingness to travel within the Southeast
• Previous experience in the school wear sector, or clothing distribution would be an advantage

The Package:

• £35,000 salary
• Company car / car allowance £5K
• Laptop and mobile phone
• 25% staff discount on school wear
• 20 days holiday + bank holidays
• Enhanced maternity and paternity leave

Extra information

Status

Open

Education Level

Secondary School

Location

East Sussex

Type of Contract

Full-time jobs

Published at

15-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English