Senior Membership Engagement Manager

Job description

The Membership Engagement Manager will play a key role in strengthening Pensions UK’s membership base by deepening engagement with existing members and driving the acquisition of new members.

The role will focus on generating actionable insight from our membership and contributing to the development of new products and services that will enhance our value proposition.

You will work closely with colleagues across the organisation — including the CEO, Policy, Events, Marketing & Communications, Finance and Business Development — to ensure our membership offer remains relevant, compelling and financially sustainable.

Your work will directly support Pensions UK’s strategic aims of delivering outstanding value to members and strengthening our ability to support the pensions industry in helping people achieve better retirement outcomes.

• New Member Acquisition
• Development of Member Services
• Member Engagement & Insight
• Member Event Engagement & Participation Growth
• Representation

Other information

We are based at offices in London. Our current discretionary arrangements are hybrid working with an expectation that staff attend the office at least 20% of the time, and attend other essential meetings and functions as required by their roles. Flexible working and part-time requests will be considered.

A competitive salary and package which includes:

Salary up to £60,000.00 per annum depending on experience.

Discretionary bonus based on performance

Life assurance • Group Income Protection

Pension of 20% (15% employer/5% employee) or 10% (10% employer/0% employee)

Health cash plan

• To apply please send your CV and a covering letter explaining why you are suitable for the role to Angela Chapman, the HR Manager at Pensions UK by closing date 25th March 2026: Angela.Chapman@pensionsuk.org.uk

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Published at

19-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English