Group Sales Co-ordinator

Job description

Job Title: Group Sales Co-ordinator

Reports To: Head of Group Sales

Hours: 28 hours per week, spread over 5 days (Monday to Friday)

Position Summary

The Group Sales Co-ordinator supports the group sales efforts for a portfolio of 4 and 5 star hotels, assisting with the co-ordination, documentation, and communication of group and conference requests. This role is ideal for an events professional who is detail-oriented, service-driven, and eager to learn luxury hotel sales and representation. The co-ordinator acts as an extension of each hotel’s sales team, ensuring accuracy, responsiveness, and brand-appropriate communication.

Key Responsibilities

• Assist with group enquiries and RFP responses for a portfolio of luxury hotels
• Support communication between clients, hotel sales teams, and internal representation staff
• Track key deadlines including option dates, cut-off dates, deposits, and attrition
• Maintain accurate records in CRM and sales systems
• Ensure group details are correctly transferred to on-property sales and events teams
• Assist with site inspections, sales calls and familiarisation trips
• Respond to client requests in a timely, professional manner
• Uphold brand standards and service expectations for 4 and 5 star hotel partners
• Assist with post-event follow-up and administrative close-out
• Attend industry events as required

Qualifications & Skills

• Ideally 2 years of experience in events or hotel sales
• Strong interest in luxury hotels, conferences, and group sales
• Excellent organisational skills, customer service and attention to detail
• Professional written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Proficiency in Microsoft Office; familiarity with Cvent is a plus
• Positive, service-oriented attitude with a willingness to learn

Social Media & Digital Skills

• Support basic social media activity, as directed by the sales team members
• Assist with curating and organising content related to site visits, client events, hotel updates, and industry activity
• Draft simple, brand-appropriate captions and posts that align with luxury positioning and tone
• Blog creation and e-shot implementation
• Monitor engagement and flag relevant client or industry interactions to the sales team
• Demonstrate comfort using platforms such as LinkedIn and Instagram; familiarity with content scheduling tools is a plus

Education

• BTEC/Degree in Hospitality, Tourism, Business, or Event Management preferred, but not essential

Key Competencies

• Detail accuracy and good grammar skills
• Time management and prioritisation
• Professional client interaction skills
• Brand awareness and discretion
• Team collaboration
• Full driving licence required

What Hosmarkhotels can offer

• Home based position (but with ability to travel for team meetings and training)

·       Flexible hours

·       Competitive salary

·       Staff incentive scheme

·       Travel opportunities

·       Company pension

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

20-03-2026

Profession type

Sport / Adventure

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English