Technical Assistant

Job description

Job Title:Technical Assistant

Work Location:Jubilee Mill, Murton, York, YO19 5UT

Hours of work:37.5 per week, 8.30am-5pm Monday to Friday. Some flexibility in working hours is required to meet business needs.

Driving Licence Required:Full UK driving licence.

About Us

Founded in 1926, Thompsons of York produce and supply the highest quality animal feeds to British farmers. Our mill is fully accredited to the Universal Feed Assurance Scheme (UFAS), ensuring feed products match the demands of the major retailers. We have always taken pride in the quality, safe manufacture, handling and storage of our feeding stuffs. Our customers know and trust the Thompsons name and the food safety assurances that enable them to compete in their markets. We are part of the wider Bata (Brandsby Agricultural Trading Association) Group.

Job Purpose of Technical Assistant

To provide administrative and technical support to the Technical Department, assisting with quality control, compliance, documentation, systems management and customer support activities to ensure feed manufactured remains safe, compliant and fit for purpose.

Job Tasks for Technical Assistant

• Item manipulations and set ups (raw materials, WIP, additives and finished products) within all company operating systems.
• Support new product and raw material set-up within ERP systems.
• Maintain the controlled document register (procedures, work instructions, HACCP documentation).
• Assist in feed safety investigations through data gathering, fact finding and traceability.
• Support complaint investigations and admin including traceability and documentation of findings.
• Ensure declaration labels remain up to date in line with current legislation (under supervision).
• Respond to routine customer and sales technical enquiries, escalating complex matters appropriately.
• Working alongside nutrition to develop product understanding during reformulation process.
• Supporting customer services department (e.g. Item set ups, additive links, customer queries).
• Assist the laboratory function with product queries and data collation.
• Prepare monthly technical performance summaries for review.
• Import and maintain approved formulations within company operating systems (D365 and associated systems).

Ideally you will have the following qualifications and experience:

Degree (or studying towards) in science, agriculture, food, animal science or similar.

Proficient with Microsoft office (Excel, Word, PowerPoint)

Experience within FMCG or manufacturing.

Experience using D365 or similar systems.

Salary: Up to £30,000 dependent on experience

Benefits

• Free onsite parking
• Employee discount
• Cycle to work scheme
• Company pension
• Company events

If you think you have the skills and experience we are looking for as a Technical Assistant, we would love to hear from you!

Extra information

Status

Open

Education Level

Secondary School

Location

Murton

Type of Contract

Full-time jobs

Salary indication

£30,000 Per Month

Published at

25-03-2026

Profession type

Admin / Secretarial

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English