New Business Account Manager

Job description

About Inform

Inform is the market leader in business rates intelligence and audit services, helping organisations across the UK recover historic overpayments and prevent future errors through our proprietary software and deep rating expertise.

Our applications and services bring clarity, control and tangible financial returns to some of the UK’s largest property portfolios.

The Opportunity

We’re looking for driven, commercially astute New Business Account Executives to join our Historical Audit team.

You’ll be speaking directly with senior decision-makers — CEO’s, Finance Directors, Estates Leads and Partners — to introduce audit findings where Inform has identified historic overpayments. Your goal: build trust, explain the opportunity clearly, and guide the client through the refund process.

This isn’t transactional telesales. It’s a professional, consultative role where your conversations directly unlock value for clients, often resulting in six-figure recoveries.

What You’ll Be Doing

• Proactively engage new prospects using tools such as Apollo, Salesfinity and Monday.com
• Qualify and convert opportunities identified through Inform’s data-led insights
• Manage the full sales cycle from discovery and proposal through to client onboarding
• Handle objections professionally and communicate Inform’s value proposition with clarity
• Maintain accurate CRM data and meet measurable KPIs around activity, conversion rates and pipeline growth
• Collaborate with peers to share best practice and contribute to process improvements

Who You Are

• Proven experience in B2B sales, ideally phone-led and results-driven
• Comfortable engaging senior stakeholders, building rapport and trust quickly
• Confident communicator with excellent verbal and written English
• Organised, proactive and motivated by measurable success
• Curious about data, commercial problem-solving and financial impact

Our Culture & Values

At Inform, we live by six core values that guide how we work and who we hire:

1. Performance – Strive for excellence, continuously improve and exceed targets
2. Warrior Spirit – Face challenges head-on with resilience and determination
3. Fun-Loving Attitude – Contribute to a positive, motivating and collaborative team culture
4. Make an Impact – Deliver meaningful outcomes for clients and the wider market
5. Spot-On Judgement – Make smart, data-driven decisions that focus on what matters most
6. Organise for Innovation – Find better ways to work, experiment and share ideas

Why Inform

• Real career progression – automatic promotion to Senior Account Executive based on performance
• Comprehensive onboarding and continuous sales coaching
• Exposure to the UK’s leading property and rating professionals
• Highly autonomous role – one day in our London or Manchester office, four days remote
• Competitive base salary (£30–35k) + generous uncapped commission (OTE £60–70k) and clear development path
• Pension, private healthcare and fun monthly incentives

Recruitment Process

We’re serious about finding the right people, not the most people.

Our process is designed to test real ability, not buzzwords.

• Screening call with the Sales Manager
• Live cold call / role play exercise
• Interview with Sales Leadership
• Final interview

Benefits:

• Company pension
• Private medical insurance
• Work from home

Work Location:

Hybrid remote in London/Manchester area

We’ll review applications carefully and contact shortlisted candidates within five working days.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

26-03-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English