Sales Associate - Luxury Fine Jewellery

Job description

MODE Search is partnering with an internationally recognised luxury jewellery brand in their search for a Sales Associate to join their concession within one of London's leading luxury department stores.

This is a fantastic opportunity to join a highly regarded luxury brand known for its craftsmanship, heritage, and elevated client experience. Positioned within one of London’s most prestigious retail environments, this role offers exposure to a global clientele and the opportunity to work with exceptional high-value pieces.

As a Sales Associate, you will act as a true brand ambassador, delivering a world-class client experience while driving strong individual sales performance. This role requires a proactive and commercially driven individual with a passion for luxury, clienteling, and achieving results.

The position is full-time, with full flexibility required across trading hours.

The Role:

• Deliver an exceptional luxury client experience within a high-profile concession environment
• Drive strong individual sales performance, consistently achieving and exceeding targets
• Build and maintain long-term relationships with clients, supporting repeat business and client loyalty
• Demonstrate strong product knowledge, confidently advising on high-value jewellery pieces
• Support the achievement of store and team sales objectives
• Maintain high standards of presentation, merchandising, and brand storytelling
• Manage client appointments and high-value transactions with professionalism and attention to detail
• Support stock management, inventory control, and operational processes
• Work collaboratively with the wider team to ensure a seamless client journey
• Represent the brand with a positive, proactive, and professional attitude

Requirements:

• Additional Languages preferred
• Proven experience within luxury retail, ideally jewellery or accessories
• Strong track record of delivering high sales performance
• Proactive, driven, and results-oriented mindset
• Mature, positive, and professional approach
• Strong understanding of retail operations, including stock management
• Excellent communication and clienteling skills
• Passion for luxury and delivering exceptional service
• Fully flexible to work across a 7-day rota, including late trading hours

Benefits:

• 25 days holiday + birthday day off + bank holidays
• Annual Bonus based on performance
• Commission structure: 0.5 -1%
• Group high-ticket commission

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

26-03-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English