Customer Advisor

Job description

Customer AdvisorLocation: B&Q Cannock Wood, England, United Kingdom

Hours: Various hours available up to 27.5 hours per week, shifts Monday - Sunday 7:00am – 10:00pm. Permanent contract.

Hourly rate: Notional £12.71 per hour.

We believe anyone can improve their home to make life better. Every day we give millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Become an expert advisor and guide customers on home improvement projects.

Drive sales while managing stock, setting up displays, and ensuring the store looks great.

Receive training in paint‐mixing and cutting timber.

Deliver excellent customer service as the main aim.

What We Need

Friendly, outgoing, and passionate about home improvement.

Eager to learn and willing to use new technology and ways of working.

Team player, flexible to work on a rota that includes weekends, evenings and bank holidays.

Benefits

Competitive salary with an hourly rate of £12.71.

6.6 weeks holiday.

Award-winning pension scheme and ShareSave options.

Payroll giving, Employee Assistance Programme, shopping discounts and colleague wellbeing benefits.

Generous breaks and wellness support.

Access to a range of diversity and inclusion networks.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Retail

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Extra information

Status

Open

Education Level

Secondary School

Location

Cannock Wood

Type of Contract

Full-time jobs

Published at

30-03-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English