Customer Service & Sales Administrator

Job description

OverviewJobSummary

We are currently recruiting for aCustomerServiceagent and Sales Administrator to join our growing team.

We are looking for a professional, personable and enthusiastic person who will help us to deliver the highest levels ofcustomerserviceand operational effectiveness to our stockist, professional painter, interior designer and homeownercustomers.

The ideal candidate will have a strong track record of telephonecustomerserviceand administrative operational effectiveness, especially processing orders using IT programmes such as Microsoft Word. They will have strong communication skills and be comfortable conversing over the telephone with a variety of types ofcustomers.

ResponsibilitiesKey Responsibilities

Order processing

Receiving and processing telephone, email and internet orders

Customer enquiries

Responding to in-bound customer enquiries via telephone

Email including order taking

Product and colour support and issue resolution

QualificationsSkills required

Excellent communication skills.

Will be required to communicate with professional painter, homeowner and designer customers over the telephone.

Knowledge or experience in the paint industry would be advantageous.

Outstandingcustomerservice

Will be required to support customers in a helpful, friendly, knowledgeable and efficient manner to deliver outstanding customer service.

Works well under pressure

Will be required to stay calm and positive in a busy and fast paced work environment.

IT literate

Will be required to process customer's orders efficiently through various computer-based systems, with strong attention to detail.

Personal presentation is a must.

Will be required to be well presented and to behave in a professional and courteous manner to customers.

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Extra information

Status

Open

Education Level

Secondary School

Location

Slough

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English