Client Support Apprentice

Job description

Join to apply for the Client Support Apprentice role at Barnett Waddingham .4 days ago Be among the first 25 applicants.This range is provided by Barnett Waddingham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range Direct message the job poster from Barnett Waddingham.Looking to start your career but do not want to pay university fees?Considering changing your career pathway and want to gain a professional qualification?Then look no further as we have the perfect opportunity for you!September/October 2025 start – 18 months programme leading to permanent roleFriendly supportive inclusive teams to help you succeedAbove average apprenticeship salary plus competitive discretionary annual bonus and salary reviewPrivate Medical CoverPensionSocial/sporting groups if you want to take part!Once you qualify, we offer many progression opportunities with a career to be proud of!Business Administration ApprenticeshipSelection Process: CV / Telephone Interview / Assessment CentreWho are we?We are proud of our extensive pensions expertise and together with Howden's market leading presence in the health and employee benefits market, we are one of the largest pensions and employee benefits consultancies in the UK with an extensive global footprint.With a team of more than 1800 people across 10 offices, we work to deliver on our promise, ensuring the highest levels of trust, integrity, and quality through our purpose and behaviours.We pride ourselves on being a friendly and inclusive firm, committed to doing the right thing. This is underpinned by our core behaviours: building relationships, finding solutions, and delivering impact .What is it like to work here?We empower everyone that works for us by educating, inspiring, and enabling so that everyone can reach their full potential and grow their career. Recognized as a " Best Companies Top 100 Best Large Companies to work for in the UK " and one of the 'best places to work in the UK' in 2024, our employees tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.We understand starting your first job after school or college, or changing careers, can be daunting. Our approachable teams will support you as you begin your career and continue to progress through various pathways we offer.What will you do as a Client Support Apprentice?The Client Support role in the EC team provides assistance to Line Managers, Consultants, and Client Relationship Managers (CRMs).Typical tasks include:Contacting clients and providers by telephone, email, and letterCollating information from providers and clients for reportsChecking Insurer's accounts and issuing annual financial statements to clientsAdministration relating to a wide and varying range of health and protection policiesDrafting service schedules, deadlines, and remuneration with clientsDelivering services in accordance with agreed time schedules and budgetsPreparing invoices for clientsMaintaining records per internal guidelines and proceduresKeeping client files compliantAnswering calls from Employer Consulting helplinesUpdating Employer Consulting databasesSupporting and maintaining Information Security procedures in line with Barnett Waddingham's policiesWhat do we look for?We seek a friendly, customer-focused approach with good attention to detail, a positive attitude, organizational skills, and problem-solving abilities.Strong communication skills and the ability to build effective relationships with clients and team members are essential. You should be eager to develop new skills.You may have gained relevant skills through employment, volunteering, hobbies, or sports.Entry requirementsIdeally A-Level standard or equivalent with grade C or higher in 2+ subjects.A minimum of 5 GCSEs at Grade 4 (C) or equivalent, including Maths and English.Seniority level Entry levelEmployment type Full-timeJob function Customer Service, Administrative, and General BusinessFinancial Services and Business Consulting

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Extra information

Status

Open

Education Level

Secondary School

Location

Cheltenham

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English