Rental Customer Advisor

Job description

We're looking for an organised and enthusiastic Rental Customer Advisor for our Hamilton Road Peugeot branch.

We offer:

33 days' annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

...and much more

HoursFull time:45 hours per week, 5 days out of 7 and alternate weekends

About the roleAs part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.

Day-to-day duties

Delivering a consistently excellent level of customer care, both face to face and on the telephone

Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently

Handling customer complaints and queries

Monitoring and controlling expenditure

Running daily reports and ensuring they're acted on

Helping to promote the branch and a positive customer experience

Occasionally covering at other branches when needed

Essential skills

Strong administrative skills

Demonstrable ability to work effectively as part of a team

Good communication skills

The flexibility to work shifts on a rota basis seven days per week and also cover other branches

A full UK driving licence

Nice to have (but not essential)

Previous experience of working in the rental industry

Our CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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Extra information

Status

Open

Education Level

Secondary School

Location

Glasgow

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English