Hospitality Events General Assistant - NW1

Job description

Hospitality Events General Assistant - NW1Reports to: Event Manager, Senior Events Manager

Directorate: Events

We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of January (with possibility of renewal).

This exciting role offers the opportunity to work a variety of hours each week, depending on business needs, with the potential for up to 60+ hours during peak times.

We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London.

We're all about creating incredible events tailored to our client's individual requirements in some of London's most amazing and unique venues.

Drop in interviews to be conducted on Monday 17th November 13:00-17:00 pending successful CV submission.

ROLE PURPOSE:To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.

KEY ACCOUNTABILITIES:General:

To work within Benugo policies and procedures at all times

To support the Benugo vision around People, Product, Customers and Profitability

To engage with the team in a collaborative and constructive manner

To demonstrate a commitment to customer service excellence and deliver against Benugo service standards

Role Specific:

Delivering fantastic customer service and facilitating any guest requirements to the best of your ability

Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements

Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required

Laying up tables to standard both quickly and efficiently

Serving food and drinks to guests in the correct style

Enthusiastically and politely interact with guests as appropriate

To be polite, courteous and well presented at all times

Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed

Maintain a high standard of cleanliness, in line with Food Safety procedures

Work well within the team, assisting with other duties and responsibilities as and when required

To undertake staff training as and when necessary

Additional InformationBenugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!

Competitive rate

Life Assurance

Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients

Employee discounts at several retailers (via Perkbox app) & fitness providers

Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English