Front of House Supervisor

Job description

Company DescriptionJob Title: Front of House Supervisor

Location: Marl Rd, Liverpool L33, UK

Contract Type: Full time/Part Time shifts available

Shift Times of approximately 7pm - 3am.

Postion / shift 1 - Monday to Friday

Position / Shift 2 - Saturday & Sunday

Salary: £13.50 per hour

Why Join Us?

28 days holiday (including bank holidays)

3 volunteering days to give back to causes you care about

3 days grandparent leave for those special family moments

24 weeks enhanced maternity leave

Bespoke training & development opportunities

Pension & life insurance

Discounts on high street brands, cinema & holidays via the Perkbox App

Wellbeing hub & access to employee assistance programme

Free meals while at work

Career development & HIT Apprenticeships for all experience levels

Free Carparking

About the role:We are seeking an enthusiastic and customer-focused Front of House Supervisor to oversee the smooth delivery of service. Working closely with the catering and kitchen teams, you'll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands‐on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.

You will be joining Baxterstorey, one of the UK's leading contract caterers, providing fresh, innovative food services. We are a team of experienced professionals who tailor our catering service provision specifically to suit.

Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit and satisfy the unique needs of our clients.

Job DescriptionKey Responsibilities

Lead and motivate the front-of-house team to deliver excellent service

Maintain high standards of food presentation and dining area cleanliness

Ensure all hospitality events run smoothly and professionally

Monitor and respond to customer feedback in a positive and proactive ways

Support with ordering, stock control, and record keeping

Uphold all food safety, allergen, and health & safety procedures

QualificationsCandidate Profile

Experience in a front-of-house or customer service supervisory role

Strong leadership and people skills, with a positive and approachable manner

Excellent communication skills, both face-to-face and written

Well‐organised, with the ability to prioritise tasks in a busy environment

Knowledge of food safety and allergen management procedures

Passionate about hospitality and delivering a great customer experience

Additional InformationFor almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVEWe are up‐beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Huyton

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English