Receptionist

Job description

Do you want to be part of an award-winning team? The winners of Strong Together in 2023, 2024 and 'Front of House Team of the Year' at the Cateys 2024 never stop growing.We are looking for a Corporate Receptionist to join our creative team and support us delivering the excellent service we are known for, in two client buildings based near Green Park/Piccadilly Circus/ St. James's Park .The Corporate Receptionist will be the first point of contact for visitors, staff and a key component in ensuring seamless service delivery within the office environment.Type of contract: Full-time, PermanentHours: 40 per week (Monday-Friday; shift rota basis 8 AM - 6:30 PM, with flexibility as per business needs)Additional benefits: Uniform, discretionary bonus, free membership to our in-house gym, complimentary lunch in our staff restaurant, and other exciting benefits given by the Client to reward our effortsWhat will you get?Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.Give Back to Community: Take one paid day off annually to support a cause you're passionate about!Main responsibilitiesWelcoming guests and managing front-of-house operations, including switchboard duties and visitor enquiriesCoordinating a complex meeting room diary, including AV/IT setup and catering arrangementsLiaising with internal teams such as secretarial, catering, IT/AV, and facilities to ensure seamless service deliveryMaintaining the reception area and meeting rooms to high standards of cleanliness and presentationHandling mail, deliveries, and couriers, including franking, invoice checks, and distributionManaging administrative tasks such as taxi bookings, contractor access, and security pass issuanceSupporting building and facilities operations, including reporting and following up on maintenance issuesThe ideal candidate willShare our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger TogetherPossess a positive, outgoing personality and be able to easily build rapport with key stakeholdersBe proactive with a "can-do" attitude, flexible, and adaptable, with great attention to detail, and ambition to go the extra mileUnderstand the demands of working in a prestigious corporate environment, and the importance of the Receptionist roleBe highly professional and stay calm under pressure, with a creative mindset and passion to growTake pride in providing a first-class service, with a strong customer service ethicPossess excellent communication skills, verbal and writtenIdeally, have at least one year of customer service experience in a similar role within a luxury hotel, premium airline, or corporate environmentAbout usRapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.Find out more about us and our values at www.rapportservice.com.Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.Show moreLocation Applications are no longer accepted for this role

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English