Job description
A local government authority in Cardiff is seeking an experienced Contact Centre Team Leader to supervise Customer Service and Licensing Officers at the Rent Smart Wales Contact Centre. The ideal candidate will have significant call centre experience, strong customer service skills, and the ability to communicate effectively in Welsh. This role is full-time and permanent, based at County Hall, Cardiff, and focuses on enhancing service quality and team development.#J-18808-Ljbffr
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Cardiff
- Type of Contract
- Full-time jobs
- Published at
- 31-03-2026
- Profession type
- Management
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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