Administrative Assistant

Job description

Insurance Support AdministratorWith a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable PossibilitySM.

ResponsibilitiesThe primary responsibility of the role is to provide administrative support to the National Underwriting Hub, ensuring that everything runs smoothly and efficiently. This involves working in a professional manner and adhering to agreed policies and procedures as well as our company values.

Provide administrative support to the National Underwriting Hub. Key areas include a variety of IT system processing activities and managing phone calls from customers/brokers to assist with Motor Insurance Database enquiries.

Effectively manage high volumes of work, ensuring accuracy and efficiency while adapting to tasks with differing service levels.

Utilise a proactive approach to obtain additional data, where there may be gaps in information. Continuously monitor and manage queried items of work through to completion.

Undertake initial and ongoing training to ensure the highest quality is maintained on current and new activities, increasing knowledge and skills.

Seek out and feedback process improvements, adopting a continuous improvement mindset.

Work with colleagues, and other members of the UK Regional Division, to deliver automation of tasks, wherever possible.

Join ArchDo you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

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Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Full-time jobs

Published at

31-03-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English